* Who has the upperhand in WAN service provider contract negotiations?
* Readers share their concerns about the 'godbox' approach to convergence
* Depedence on network functions help telecom budget stay afloat
* PBXs, VPNs, firewalls, et al will go the way of the dinosaur
* We're moving full steam toward the Information Age but the nation's infrastructure isn't keeping up
* Innovation as a key differentiator among infrastructure suppliers
* Your goals and those of your service provider don't overlap when renegotiating contracts
* VoIP is merely being rebranded as part of unified communications for the enterprise
* Cost-cutting, moving to newer technologies, and negotiating better deals with WAN providers
* BroadSoft acquires the last remaining competitor its market