* The network is not always to blame: The challenge to senior management
* What businesses think of Enterprise 2.0
* IT should have a common goal, not work in stove pipes
* SunRocket cuts a quarter of its workforce
* Spam and productivity
* FMC with T-Mobile HotSpot @Home
* Why maintain dual access?
* Seaport offers click-to-call VoIP, plus other services to hotel guests
* Why won’t the rest of IT believe it’s not always the network that’s at fault?
* Recommended further watching and reading for VoIP nuts