Compuware boosts APM for Web and mobile use

Opinion
May 23, 20112 mins

Latest release includes integration with Google Page Speed

As Enterprise Management Associates points out in a recent brief on Compuware’s latest Gomez platform release, vendors are typically exaggerating when they apply the phrase “end to end” to their application performance management (APM) tools. But, the research firm says, that’s not so in Compuware’s case.

With the new capabilities available in the company’s spring release, formally announced last week, the Gomez product set spans “an unusually rich set of insights,” EMA reports. These insights present a view from within the data center as well as outside the firewall — even stretching to endpoint processing on mobile devices.

BACKGROUND: Compuware taps Gomez for performance management

“The spring announcements reflect a creative and robust effort to optimize the natural strengths from Compuware Vantage’s flow-based capabilities to capture application/performance and user experience management from the data center out, with Gomez [software as a service] capabilities for monitoring transactions globally from outside the firewall for both technical and business impact,” EMA elaborates.

Among the new capabilities is mobile real-user monitoring, designed to let organizations understand the actual performance users experience while using their native mobile applications or accessing websites from their mobile devices. Previously Compuware offered user view of performance via synthetic transactions, but with this release provides true insight, says Steve Tack, CTO at the company.

“We do this similar to the way we provide real-user monitoring for websites, providing tags, if you will, that developers use to instrument each event they want to capture,” he describes. “As they release the application, information on those events gets send back to the Gomez SaaS portal.”

Compuware also announced integration with Google’s Page Speed, which will deliver a score and recommendations for what improvements to make; an Internet “health map,” a free offering organizations can use to determine whether performance issues are specific to them or shared among other users; and real-user monitoring performance conversion analytics, which measures the business impact of poor performance on Web conversions, Tack says.

“… it’s pleasing to see Compuware … leverage its Gomez acquisition … with such imagination and effectiveness,” EMA says.