Google adds discussion forums, e-mail lists to Google Apps

Analysis
Dec 10, 20093 mins

Google embeds Groups into Google Apps for paying customers

Google is beefing up Google Apps with the addition of mailing lists and forums. It is not doing this through its ultra-cool and hyped Google Wave app, but by revamping good-old Google Groups. Forums and e-mail lists via Groups will become a feature for the Education and Premier editions of Apps. In this way, Apps administrators can support private discussions strings and group mailing lists between employees.

With this addition, Apps, more than ever before, is aiming to be a corporate replacement for Microsoft Office/Outlook/Exchange and IBM’s similar Lotus suite. Forum discussions will lets users embed other Apps components into their discussion strings, including calendars, word-processing documents, presentations, videos and spreadsheets. Content posted to the forums is indexed in full text and searchable.

Apps now supports multiple ways to collaborate, and Google now has several somewhat competing applications for doing collaboration.

For instance, Google Apps has supported Google Talk, an instant messenger for just about forever. The just launched Google Wave is like an e-mail replacement in that it combines the functions of e-mail and instant messaging with the group functions of collaboration, and allows the embedding/creation of new apps. A wave can only be sent to, and used by, others who also have Wave accounts.

Granted, adding Groups (which is browser based) to Apps is probably technically easier than adding Wave (which is based on the Extensible Messaging and Presence Protocol -XMPP) to Apps.

Let’s also not forget that Google still owns and operates Orkut, a Facebook-like application that supports chatting and instant messaging and e-mail-like messaging.

While I’ll admit that adding Groups to Apps is a no-brainer, I wonder about the timing. Why now? Why not years ago? I’m not sure how much more attractive this will make Google Apps to the enterprise. Ask any Exchange admin what s/he thinks about Public Folders and you won’t hear nice comments. Though, then again, I suppose as long as they don’t have to manage them or store them, admins will be happy enough to hear that their Google Apps users have the option.

What else must Google do to make Apps more attractive to the average corporate user?

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