Useful book for VoIP practitioners

Opinion
Mar 12, 20082 mins

* Definitive Guide to Successful Deployment of VoIP and IP Telephony

On occasion we point our readers to a topical white paper or other reader resource they may find valuable to better understand VoIP and convergence. Today, we’d like to point readers to a 226-page book on VoIP and IP telephony available via download at no charge. Authored by industry expert Jim Cavanagh (who has guest-authored several newsletters for us over the years), this comprehensive eight-chapter e-book goes beyond the theoretical to provide guidance gained from some of the world’s largest enterprise deployments – transforming valuable knowledge into a form you can put straight to work.

The “Definitive Guide to Successful Deployment of VoIP and IP Telephony” provides practical insight into the steps enterprises need to take for successful implementation of VoIP and IP telephony. Written in a clear, concise format for both technical and non-technical professionals alike, this e-book provides checklists and electronic “Report Cards” that implementors can use to select and deploy the right telephony solutions, applications, services, and testing and monitoring tools for their own specific situations.

In the book, Jim looks at the broad topics of VoIP vs. IPT, The IPT Lifecycle, Planning and Assessment, Design and Testing, Implementation and Migration, and Ongoing Operations. He includes case studies, templates and checklists, guidance and “war stories.” With advice on everything from CODEC selection to service-level agreement parameters to how to get rid of the old equipment, Jim’s look at successful deployment is indeed one of the most definitive guides we’ve found available in a single book.

Our thanks to Jim Cavanagh, RealTime Publishers, Prognosis, and Webtorials for making this resource available.