* Gomez upgrades Web performance software
Coupling Web-based application performance management with intelligent diagnostics is what many network managers do on their own, but a new release from Web performance management vendor Gomez could help network managers automate parts of the diagnostics and troubleshooting process.
Gomez Performance Network, or GPN, 6.5 was recently upgraded to include performance analysis features that will enable network managers to more quickly identify problems with Web-based applications as well as resolve them before end-user services are impacted.
“A lot of the improvements we made in GPN 6.5 are about us giving customers much deeper contextual information around finding and fixing problems,” says Arthur Mateos, worldwide product strategist for Gomez.
For instance, the company included features that will enable customers to get visibility into the HTTP headers in each transaction of application delivery. That means customers can identify the “chit-chat” between specific client and servers. GPN 6.5 also includes a feature that enables customers to run a trace from the node on which the test is being performed to see the performance bottleneck along the way, Mateos says.
With competitors such as Keynote Systems and Mercury Interactive, Gomez says its product upgrades will help customers more quickly drill down to the root cause of a performance issues, determine if the problem source is on their network, within the ISP or the Internet in general.
“We have given people a holistic picture of application performance from the visual to the code to the headers, which helps them figure out the root cause of the problem,” Mateos says. “So now whether it be on the application or the network or the ISP or the Internet, GPN 6.5 with our new performance analyzer capability, can help them isolate it.”
GPN 6.5 utilizes the company’s Universal Transaction Agent (UTA), which Gomez says emulates browser/Web site interaction to capture and report single and multi-step, transactional Web page performance information. The agents reside on Gomez’s network, to which customers connect via a VPN. Depending on the amount of services purchased, customers can also have agents installed within their firewalls and located closer to end-user desktops. The company says it offers a non-intrusive, lightweight agent to report on the performance in the last mile.
GPN 6.5 is available immediately. New customers can get started with the services for about $25,000.
