NetFlash: IT managers tell of ITIL adoption labor pains

Opinion
Sep 23, 20052 mins

* IT managers tell of ITIL adoption labor pains * Three IT organizations share their Katrina stories * Symantec hooks anti-phishing, behavior-based security firm * Qwest accuses SBC of anti-competitive practices * DEMOFall05 * Today on Layer 8

You know how every technology buzzword has a hype phase – during which it will be easy to implement, have no downsides and solve all the world’s ills? Yeah, that’s over for ITIL. IT managers are now seeing how difficult it can be to make the transition. IT managers tell of ITIL adoption labor pains http://www.networkworld.com/news/2005/092205-itil.html?net&story=092205-itil

You know how every technology buzzword has a hype phase – during which it will be easy to implement, have no downsides and solve all the world’s ills? Yeah, that’s over for ITIL. IT managers are now seeing how difficult it can be to make the transition.

IT managers tell of ITIL adoption labor pains

http://www.networkworld.com/news/2005/092205-itil.html?net&story=092205-itil

Three IT organizations share their Katrina stories

As Hurricane Rita bears down on Texas, people on the Gulf Coast have barely had time to catch their breath after Hurricane Katrina. This week’s Wider Net relates the stories of three IT organizations as they weathered that storm.

http://www.networkworld.com/news/2005/091905-widernet.html?net&story=091905-widernet

Symantec hooks anti-phishing, behavior-based security firm

Symantec Thursday announced it has entered into an agreement to acquire Austin, Texas-based start-up WholeSecurity, maker of behavior-based security and anti-phishing products.

http://www.networkworld.com/news/2005/092205-symantec-wholesecurity.html?net&story=092205-symantec

Qwest accuses SBC of anti-competitive practices

Qwest is charging SBC with anti-competitive practices, including strong arming carrier business partners not to entertain acquisitions offers from “restricted” SBC competitors, such as Qwest.

http://www.networkworld.com/edge/news/2005/092205-qwest-sbc.html?net&story=092205-qwest-sbc

DEMOFall05

Network World’s Keith Shaw and Jason Meserve have done a bang-up job this week covering the DEMO show in Huntington Beach, Calif. DEMO is where all the coolest technologies go to hang out together. You can experience the show yourself through our blog and videos.

http://www.networkworld.com/community/?q=taxonomy/term/213/9

Today on Layer 8, now with 31% fewer adjectives:

More colleges offering video game courses; guide aims to help bloggers beat censors; inside the National Guard’s attempt to rebuild hurricane-ravaged networks; and eBay/Skype: what does it mean for security?; all this today and more at your home for not-just-networking news.

http://www.networkworld.com/weblogs/layer8/?net&story=layer8