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On-demand options from IBM Global Services

Jul 30, 20032 mins
Data CenterIBM

* Management options from services arm of IBM

There’s been a lot of hype in the media about on-demand computing, but it is still in the earliest stages. Last week, IBM Global Services took its initial steps into this brave new world, offering four different offerings to give customers the choice to implement on-demand computing in-house or through totally outsourced services.

IGS already has more than 90 customers using the on-demand data center services.

IGS’ offerings are based on IBM’s Universal Management Infrastructure (UMI). UMI consists of software, IGS best practices and processes, and architecture. A key ingredient of UMI is standardization, as evidenced by IBM’s reference architectures. Standards-based software will work in this environment.

The first offering allows customers to purchase the software to implement on-demand computing in-house. IGS integrated and developed the software, which is a combination of technology from newly acquired Think Dynamics, Tivoli management software and IGS-developed software. It provides dynamic policy-based provisioning, a virtual services portal, monitoring, service-level agreement management, customizable workflow modeling and policy-based workload management, among other services.

The second offering is deployed at customer sites. It includes the software, but it also leverages IGS expertise in implementing on-demand environments with assessment and integration services.

The third offering can either be deployed in-house, be managed by IBM, or a combination of the two. This incorporates the broader offering of UMI that goes beyond just software – including best practices, reference architectures, IGS consulting and more.

Finally, IBM offers a totally IBM-managed infrastructure service. It is a private utility computing service. IBM’s data center staff manages the infrastructure for a customer. Customers using IBM’s data center equipment are typically charged for the amount of CPU time they use.

As a complementary service offering, IGS’ Application Management Services group offers application-porting services to help customers consolidate servers and move their legacy applications to updated platforms. Legacy applications can be a barrier to adopting new technology, forcing companies to “work around” their existing legacy apps. IGS’ staff performs a pre-assessment, followed by a baseline setup and test, then they do the porting of the application and finally perform an acceptance test.

The good news is that on-demand computing is becoming a reality with offerings like IBM’s coming to market. However, as with all new concepts, it takes time for them to develop – so it’s still a work in progress.