* A call for good documentation * Signs of a bad SLA * Back to the crystal ball * Surprising MVP
A call for good documentation
Barry Nance this week pines away for the good ol’ days, when vendors knew how to write documentation. In his Tester’s Choice column, Nance says there’s no excuse for poorly written documentation of software and hardware – though vendors try to come up with excuses all the time.
https://www.nwfusion.com/columnists/2003/0113testerschoice.html
Signs of a bad SLA
Can you spot a bad service-level agreement? Appliant CTO Brad Chen offers advice on what to look for in SLAs to make sure you aren’t being short-changed.
https://www.nwfusion.com/columnists/2003/0113chen.html
Back to the crystal ball
Last week, Network World’s editors took stock of how they did with last year’s predictions. This week, they go out on a limb once again with predictions for how things will go in the networked world in 2003.
https://www.nwfusion.com/columnists/2003/0113edit.html
Surprising MVP
Dave Kearns surprises himself with his choice for the annual “virtual award” of Network MVP. Find out who won in this week’s Wired Windows. As a bonus, read Kearns’ tip of the week.
https://www.nwfusion.com/columnists/2003/0113kearns.html
