Opinion

Your Checklist for Finding the Best Customer Portal

7 Things Every Portal Should Offer

SSL: Your network blind spot

You can't defend against what you can't see.

Orange Business Services Offers “Business Together as a Service Microsoft”

Alcatel-Lucent announces new strategy for voice / data over wireless

Traction Watch: Grovo is growing 20 percent per month

Grovo, a micro-training platform that uses 60-second videos to help large corporations teach employees about new policies and procedures, is growing like gangbusters. Read on to learn the secret to their traction.

Fave Raves 2015: What’s your favorite enterprise IT product?

Send us your submission for Fave Raves, our annual call for the best products, as chosen by readers.

Forget Disaster Recovery, Try Avoidance

Leveraging cloud-based UC makes all the difference when the next Snowmageddon strikes

Mobile apps that have changed my life: Blinkist

Blinkist will have you easily catching up on that great book list you never have time to get to.

Containment security solutions for endpoints effectively stop attacks before harm is done

The way to protect PCs is to isolate untrusted tasks. BufferZone and Bromium offer interesting solutions

Are You Experiencing Feature Frustration?

Rather than causing frustration, UC systems should make their powerful features easy for everyone to use

RingCentral Connect Platform Offers Development Tools

The FCC’s Orwellian Internet policy

Concise statutory statements are no match for the FCC’s linguistic gymnastics

Voicemail is Dead, Long Live Voicemail!

Tips to avoid the nightmare scenarios

Digium Launches “Respoke” Platform as a Service

Dialogic adds to IMS portfolio with NS-Technologies acquisition

Keeping up with Cisco’s ASA 9.3 code

Find out what is new and exciting in the 9.3 ASA code releases thus far.

How to get more value from your SIEM

Security information and event management systems need customization and continuous updating. The CEO of Proficio provides his seasoned advice on how to get the most from a SIEM

Cisco VNI Global Mobile Data Forecast Reveals Trends

5 keys to successful SIP implementation

SIP can cut costs and increase network flexibility and the efficiency of existing resources, but consider these issues to ensure successful implementation

8×8 Offering VoIP SLA Guarantees

What’s in a computer name? A router by any other name would work as well …

Finding a really good naming scheme for the devices on your network isn't easy.

Do you know if “shadow IT” cloud services present a problem to your company?

How to Streamline Communication in Multi-Site Businesses

Centralizing communications gives businesses the ability to operate as one, no matter how many locations you have. You just need the right tools.

Panasonic targets SMBs with Hybrid UC Platform

ThinkingPhones acquires Contactive as big data partner

Key questions to consider when evaluating hybrid cloud

Debunking the myths about scale-up architectures

Given the rapid pace of server design innovation, earlier concerns about scale-up servers no longer hold water

7 workforce management trends that will impact IT in 2015

As businesses look to finalize their workforce management strategies for the coming year, here are the top 7 issues you'll need to consider for 2015.

Digium Adds New Cloud-Based Business Continuity Option

Enghouse Interactive upgrades its contact center solution with Version 8.1

Secure Islands protects files with embedded classification, encryption and usage rights

Instead of putting protection around the device, application or storage, Secure Islands embeds classification and protection right into files

How to buy cheap tech products and equipment from China

Chinese e-commerce websites are perfectly happy to sell individual items, like electronics parts, to U.S. consumers. You don't need agents to take advantage of cheap Chinese imports.

Beware the insider threat

While your perimeter defenses may be strong, they won't stop an inside attack.

Nemertes: 2014 TCO Results for IPT and UC Suppliers

Taylor: Addressing Security in the SIP-Based Contact Center