Opinion

RingCentral Connect Platform Offers Development Tools

The FCC’s Orwellian Internet policy

Concise statutory statements are no match for the FCC’s linguistic gymnastics

Voicemail is Dead, Long Live Voicemail!

Tips to avoid the nightmare scenarios

Digium Launches “Respoke” Platform as a Service

Dialogic adds to IMS portfolio with NS-Technologies acquisition

Keeping up with Cisco’s ASA 9.3 code

Find out what is new and exciting in the 9.3 ASA code releases thus far.

How to get more value from your SIEM

Security information and event management systems need customization and continuous updating. The CEO of Proficio provides his seasoned advice on how to get the most from a SIEM

Cisco VNI Global Mobile Data Forecast Reveals Trends

5 keys to successful SIP implementation

SIP can cut costs and increase network flexibility and the efficiency of existing resources, but consider these issues to ensure successful implementation

8×8 Offering VoIP SLA Guarantees

What’s in a computer name? A router by any other name would work as well …

Finding a really good naming scheme for the devices on your network isn't easy.

Do you know if “shadow IT” cloud services present a problem to your company?

How to Streamline Communication in Multi-Site Businesses

Centralizing communications gives businesses the ability to operate as one, no matter how many locations you have. You just need the right tools.

Panasonic targets SMBs with Hybrid UC Platform

ThinkingPhones acquires Contactive as big data partner

Key questions to consider when evaluating hybrid cloud

Debunking the myths about scale-up architectures

Given the rapid pace of server design innovation, earlier concerns about scale-up servers no longer hold water

7 workforce management trends that will impact IT in 2015

As businesses look to finalize their workforce management strategies for the coming year, here are the top 7 issues you'll need to consider for 2015.

Digium Adds New Cloud-Based Business Continuity Option

Enghouse Interactive upgrades its contact center solution with Version 8.1

Secure Islands protects files with embedded classification, encryption and usage rights

Instead of putting protection around the device, application or storage, Secure Islands embeds classification and protection right into files

How to buy cheap tech products and equipment from China

Chinese e-commerce websites are perfectly happy to sell individual items, like electronics parts, to U.S. consumers. You don't need agents to take advantage of cheap Chinese imports.

Beware the insider threat

While your perimeter defenses may be strong, they won't stop an inside attack.

Nemertes: 2014 TCO Results for IPT and UC Suppliers

Taylor: Addressing Security in the SIP-Based Contact Center

4 Tips for Improving Customer Satisfaction with Everyday Office Technology

Your technology affects what clients and prospects think of your company as a whole. Here are four ways to improve it.

AT&T UC Federation Offers Cross-Platform Collaboration

BroadSoft passes the 10-million-user milestone

Consumers want better iPhones, not cheaper ones

Apple was innovating too quickly all the way back in 2004

It’s my network and I’ll binge watch if I want to

As the enabler of today's app-centric, cloud and content-driven world, the network is evolving and network providers are taking steps to close the gap between what the consumer wants and what the network can deliver.

Is “data privacy” an oxymoron?

Our laws concerning the handling of private data are more about protecting the rights of business than the rights of the individual

Power to the People

New cloud-based offering strips complexity out of UC, without hampering productivity.

How poor planning makes great technology useless

Why getting the sequence right is critical in rolling out enterprise technologies like UC&C and cloud.

Mission impossible: Memorizing IPv6 addresses

Don't bother memorizing IPv6 addresses. Use DNS instead.