Salesforce.com says more than 135,000 custom applications have been built with the platform
The upcoming release will tie Salesforce.com to Twitter and Facebook
Vivido Labs and CumulusIQ are betting customers will see the advantages of cloud-based help desks
There may be lasting damage to customer relationships following a problematic support site migration, observers say
In a statement, SAP strongly denies 'misleading speculation' raised in a recent Wall Street Journal editorial
There are widespread reports of major problems in the days following the Nov. 6 launch
What do you get for providing that canned quote in the press release?
Under the 'Shared Benefits' approach, implementation savings and overruns will be split 50-50
Apotheker also wanted to discuss 'other open issues' between the companies, The Wall Street Journal says in an editorial
Big Blue is prepping pay-as-you-go infrastructure as well as full-lifecycle services for private clouds