Toyota Financial Services made two efforts to make the best practices laid out in ITIL work
* Breaking down the BSM market
* Itheon Networks looks to help network managers tackle network problems
Autonomic Vice President Ric Telford shares how far IBM has come with its autonomic computing initiative
Big Blue's Web-based tool shares ITIL implementation, maintenance tips
Coradiant couples Web user experience data with business intelligence analytics
* Successful endpoint security requires both NAC and client management technologies
Department store chain follows $190 million investment in IT systems and infrastructure with WatchTower management software
New software is designed to help enterprises create catalogs of IT services.
