Rather than send work overseas, many U.S. companies staff virtual call centers with home-based agents
Film uses teleportation to take his hero from hardship to high living back to heartache when he realize his unique gift makes him a target
* Virtual management software start-ups offering innovative approaches to virtual environment problems
Seven start-ups take on virtual server sprawl, configuration complexity, automation and more as they rush to fill the virtualization gap in today’s management tools.
HP will provide infrastructure, management of Unilever's IT processes and services over seven years.
* The challenge of managing workers educated and trained outside of the U.S.
More than half of CIOs surveyed by CA don't think their companies are doing an effective job managing virtual environments
In the face of new economic data, Forrester Research amends previous predictions and forecasts U.S IT spending in 2008 to increase just slightly at 2.8%.
* IT must stay on top of the latest ITIL process-related updates
North American companies could see better results with India-based outsourcing engagements if they take culture into consideration
