Indian offshore providers look to Central and South America for outsourcing facilities to keep U.S. customers happy
It’s time to face the challenges of managing virtual environments and adopting green computing practices
* What ITIL Version 3 offers
Forget cars, it’s time for IT pros to go hybrid
IT pros say the tense relations between IT and the population they support must end if companies want to optimize resources, increase productivity and secure corporate assets.
* IT managers must see a problem coming and prevent it from impacting business services
IT managers share tales of how users' actions can cause security nightmares
RSA survey data reveals innocent insiders create data exposures of extraordinary scope
IDC survey shows two-thirds of the companies polled have no plans to adopt ITIL Version 3, or are uncertain whether they will adopt the process framework in the next three years
Implementing ITIL process improvements said to mitigate enterprise risk
