* Cisco needs to learn the difference between the network as 'context' and as 'hardware'
* Analysis of Cisco's December product announcements
* CA takes a structural approach
* Three approaches to BSM
* The chaos theory of the CMDB and analytics
* Poll of CMDB adoption
* Analytics and the configuration management database
* Out-of-Band Management: Niche market or industry building block?
* Service quality, cost and demand give rise to asset performance management
* Take a phased approach to building a Configuration Management Database
