* The impact of Web 2.0 on application delivery
* The impact of Web-services based applications on application delivery
* The impact of virtualization on application delivery
* The Handbook of Application Delivery
* Web 2.0 is going to need to be integrated with 'Responsibility 2.0'
* The evolved NOC is an IOC
* Reasons IT organizations are expanding or not expanding NOCs
* Do you believe that the use of ITIL either already has or soon will enable you to make a significant improvement to your management processes?
* Proactive routing health audits with route analytics
* What can be done to prevent change management from wreaking havoc on the network?
