* Q&A with a network management expert
* The Technology Retraining and Investment Now Act of 2004
* The Open Group Architecture Framework
* CompTIA and industry players meet to develop certification for VoIP pros
* What and who will be celebrated at Demo@15
* The Open Group IT architect certification expected mid-year
* How one IT exec keeps his team happy, challenged and motivated to help customers
* Expert tips for strategic moves in your career