* How to convince your bosses to fund your project
* Observations from VORTEX 2004
* Knowing where your IT resources are at the touch of a button
* End user security training lacking, finds report
* Who should receive VoIP training: your telco or data networking professional?
* More results of ITAA's IT hiring survey
* Results of ITAA's IT jobs and hiring report
* Useful spam Web sites and resources
* Educating your users to be spam aware
* Robin Gareiss, Nemertes chief research officer, on VoIP considerations and pitfalls
