Lisa Erickson-Harris

Articles by Lisa Erickson-Harris

ITIL’s Gold Book connects applications to services

* Inside ITIL’s Gold Book for application management

By Lisa Erickson-Harris

Mar 21, 2005 4 mins

Application Management Data Center IT Governance

Why change management matters

* Change management’s increasing role

By Lisa Erickson-Harris

Mar 7, 2005 3 mins

Business managers get involved with service-level management

* SLM in the enterprise: survey results

By Lisa Erickson-Harris

Nov 29, 2004 4 mins

How one company met its help desk challenge

* Help desk case study

By Lisa Erickson-Harris

Nov 22, 2004 3 mins

Is it ‘self-service’ or ‘no service’?

* Challenges around automating the service desk

By Lisa Erickson-Harris

Sep 6, 2004 4 mins

Managing IT like a business

* Resources for those looking to manage IT and comply with regulations

By Lisa Erickson-Harris

Jul 5, 2004 4 mins

Survey measures SLM evolution

* EMA’s survey tracks user perceptions and usage of SLM

By Lisa Erickson-Harris

May 17, 2004 3 mins

Why mgmt. software must reach out to small businesses

* SMBs need good management software as much as large businesses

By Lisa Erickson-Harris

Apr 12, 2004 3 mins

Data Center Small and Medium Business

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Nvidia moves to accelerate storage access, boost industry cooperation

By Michael Cooney

Aug 4, 20264 mins

Artificial IntelligenceData CenterEnterprise Storage

Moo! LoRaWAN makes it easier to connect more things—even cattle

By Sean Michael Kerner

Aug 4, 20265 mins

Internet of ThingsNetworking

Data center energy constraints and moratoriums are mounting. Expect to see stalled AI projects

By Maria Korolov

Aug 4, 202612 mins

Artificial IntelligenceData CenterData Center Management

Has the hype around ‘Internet of Things’ paid off? | Ep. 145

Apr 18, 202436 mins

IoT PlatformsIoT Security

Episode 1: Understanding Cisco’s Converged SDN Transport

Sep 24, 202120 mins

Cisco SystemsInternetNetworking

Episode 2: Pluggable Optics and the Internet for the Future

Sep 23, 202117 mins

Cisco SystemsComputers and PeripheralsInternet

Master Linux Math with the bc Command | Easy CLI Calculations Explained!

Jun 23, 20251 mins

Operating Systems

Master Linux Math in Seconds: How to Use the expr Command Like a Pro

Jun 17, 20251 mins

Operating Systems

How to Do Math in the Command Line Using Double Parentheses

Jun 6, 20251 mins

Operating Systems