*
* Vendors are powering up the typical trouble-ticketing tools
* The rapid metamorphosis of spyware calls for automated update systems and dedicated anti-spyware programs
* Some highlights from Network World's Buzz issue
* Managing high-speed nets with RFC 3176, also known as "sFlow"
* ASPs live on by making themselves more flexible to better respond to the needs of their customers
* Host-based intrusion-detection systems
* The growing role of server management tools
* Service Provisioning Markup Language
