* How a school system and a supply-chain management systems consultancy have benefited from videoconferencing
* IPFIX defines the format by which IP flow information can be transferred
* VXML and SALT help extend voice apps' reach
* 802.1s Multiple Spanning Tree Protocol
* A list of some routine steps for securing a WLAN
* How users are dealing with the problem of patch mangement
* Proposed standard and scripting language Sieve struggling to find a niche
* A closer look at deep packet technology
* A look at what the top concerns of Network World readers are
* How some big companies manage their frame relay networks
