* Observations from Lotusphere
* The growth of mobility will create a variety of data security problems
* Better interoperability key toward advancing the use of IM in the workplace
* How workers use e-mail
* Highlights of Commtouch and Akonix studies
* Mobility focuses on the user, not the platform
* ROI analysis not best way to evaluate messaging
* The ability to preserve legacy investments key to helping organizations move to unified communications
* Senior managers need to make e-mail and other data security initiatives a top priority
* Spoofing on steroids
