* Separate convergence developments involving AOL, FCC
* More reader feedback on voice vs. data costs
* Where 800-number access might be justified
* Reader feedback on WAN costs for voice vs. data
* Readers weigh in on toll-free numbers
* One technique for accelerating traffic using TCP acceleration
* Sick time in a converged world
* The potential value of TCP acceleration
* Reader weighs in on the loss of the weekend
* A look at the IT Infrastructure Library
