* More thoughts from FCC Commissioner Jonathan Adelstein
* A poor carrier customer-service example
* FCC Commissioner Jonathan Adelstein speaks on E-911 ruling
* QoS for Web services
* BellSouth, Verizon and Vonage all help make 911 calls work better over VoIP
* Encapsulating IPSec inside SSL
* Voice over Wi-Fi at the Ottawa airport worked and was economical
* Majority of survey respondents still track cost of voice vs. data
* Why voice over wireless LANs may be more prevalent than you think
* Juniper buys Redline, Peribit; what does Cisco have up its sleeve?