* News from Internet Telephony Expo
At the Internet Telephony Expo held earlier this month, several companies announced new products. They included:
* Clarus Systems, a leading provider of integrated management and testing solutions for IP communications, announced the addition of a voice monitoring module to an enhanced version of its flagship application, ClarusIPC. The module is designed to help users monitor voice quality, service availability and security conditions through the use of a sophisticated rules and policy engine. Clarus Systems CTO Richard Whitehead said: “Our Voice Monitor takes flexibility and scalability to new levels. [It] helps identify incorrect call routing that can impact operations and drive up costs.”
* Comverse, a leading supplier of software and systems for network-based multimedia enhanced communication and billing services, announced the launch of MyCall Converged Communications for the U.S. market. The system delivers consumer telephony and messaging services with a unified user interface over fixed broadband and mobile networks. James Colby, VP of marketing of Comverse Americas said: “By integrating MyCall, service providers can develop ‘3 screen’ strategies – mobile, PC and TV – and offer truly integrated converged communication services.”
* Contactual, a global provider of on-demand contact center solutions using the software-as-a-service (SaaS) model, and Sylantro announced a joint development effort for interoperability of the company’s combined products. In a prepared statement, Sylantro’s John Trobough, SVP of solutions said: “The Contactual OnDemand Contact Center is a perfect extension to the Sylantro Hosted Voice offerings and will allow our service provider partners to significantly increase the footprint of their offerings.”
* Paraxip Technologies announced NetBorder, a session and media controller software suite offering “intelligent connectivity.” Paraxip’s president and CEO Serge Forest said: “We approach this…from the applications side. We work in a pure software environment and NetBorder provides the functions of a gateway, session controller, and a media server [to solve] the connectivity problem at the edge of the enterprise or contact center.”Finally, the 2007 Internet Telephony Excellence Award winners were announced. The 54 companies honored and their respective awards can be found here.
