Latest VoIP news.
Paying Skype users get a week’s free service, 08/23/07: Skype is offering a week of free service to paying customers who may have been affected by the two-day outage of its Internet telephony service last week.
Cisco IP phones open to attack: Session Initiation Protocol flaws are making Cisco 7940/7960 IP Phones vulnerable to denial-of-service attacks.
Podcast: How Consumer Tech Could Cripple IT: Employees adding Skype to a notebook or buying their own smart phone may seem harmless, but this growth in consumerization will be a nightmare for IT departments. New devices like the iPhone and consumer-based social networking tools can create a recipe for disaster. The old “search and destroy” methods won’t work — IT needs a new Zen-like approach to handling the “rogue end users” who infiltrate a company. Josh Holbrook, program manager for enterprise research at Yankee Group, discusses the issue with Keith Shaw. (18:24)
Avaya upgrades software for interactive voice response, 08/21/07: Avaya announced Tuesday at the SpeechTEK2007 conference that it is enabling a voice-recognition front end to customers’ self-service applications that are based on Web services.
Report: Cisco share of IP phone market slipping away: Cisco is losing its grip of the Web phone market, while Avaya expanded its lead according to figures from Synergy Research Group.
Microsoft stashes Cisco hugs, attacks with new server for voice, video quality, 08/21/07: One day after its collaborative lovefest with Cisco, Microsoft Tuesday wiped off the lipstick and came out swinging as it introduced a new server designed to let users troubleshoot voice and video problems by monitoring network performance in real time.
Skype’s finger pointing at Microsoft — outrageous: John Obeto writes: “A total network outage occurs … finally the company speaks (through a blog no less, — very Web 2.0, thank you!). They blame everyone’s favorite whipping boy, Microsoft. What are you kidding me?”
Google struggles with phone number ‘for life’, 08/20/07: Google’s GrandCentral Communications is finding it tricky to keep its promise to provide its clients with a single phone number “for life.”
