Cable provider sees success with VoIP

Opinion
Jul 24, 20062 mins

* New York's Cablevision boasts one million VoIP customers

New York and New Jersey cable provider, Cablevision has made pretty good progress with VoIP. Serving three million subscribers in its area, it adopted VoIP early on. Last week, it verified that it is much more than a cable company and announced that it has more than one million subscribers to its Otimum Voice service. In some three years, Cablevision has garnered a more than 30% market share in one of the world’s most competitive areas.

In the same announcement, the company also said that almost 98% of its customers buy the voice service as a triple-play bundle that includes voice, video and broadband Internet access services.

In a statement, Tom Rutledge, Cablevision COO, said: “Optimum Voice has exceeded our own high expectations and has already been embraced by one-third of our cable television customers and more than half of our high-speed Internet customers.”

The service includes voice mail, custom calling features, and unlimited local and long distance calling to the United States, Canada and Puerto Rico for $34.95 per month. The price compares favorably with other U.S.-based calling plans that include both the phone service and the local-loop connection.

Last year, Cablevision also received top ratings for Internet and voice services from PC Magazine’s reader satisfaction survey. Lest our readers and Cablevision’s competitors think the company plans to sit back and enjoy its accomplishments, Cablevision is also building success stories in the voice, data, and video integrated services market among business in their service area.

Looks to us like the battles for bundled services are really starting to heat up.