Giving employees what they want

As a manager, it’s your job to make your employees feel valued. But what works for Joe might not work for Mary. Some crave public recognition for their accomplishments, while others would be happier with a cash bonus or even a simple praising note of thanks.

According to a recent Maritz Poll, some bosses have more to learn about employee recognition and rewards. The 1,0002 full-time workers who were polled reported a significant gap between how they’re currently recognized in the workplace and how they wish to be.

Among the results:

* Only 27% who want to be recognized by a non-monetary award such as a gift card or trip are recognized that way.

* Only 27% of those who want to be recognized by a symbolic award such as a plaque or trophy are recognized that way.

* Only 29% who want to be recognized by a cash bonus are recognized that way.

* Only 30% who want to be recognized by a recognition event are recognized that way.

* Only 40% who want to be recognized by written praise are recognized that way.

Mark Peterman, vice president of client solutions at Maritz Incentives, points out that employees are motivated in vastly different ways. “For example, consider public recognition. For some, being honored in front of one’s peers is a great award. For others, the thought of being put on display in front of their peers embarrasses them. It depends on the culture and preferences of your particular employee-base.”

Maritz, which is in the business of employee reward and recognition programs, offers the following tips for making your staff feel valued:

* Offer reward options.

* Get training in employee recognition best practices.

* Identify what’s meaningful to your individual employees.

* Keep recognition programs fresh.

* Recognize all levels of employees.

* Make sure recognition is awarded consistently.