SAP CEO: India is getting expensiveEscalating personnel costs in India - one of the world's largest markets for offshore software development services - have prompted business software vendor SAP to begin looking elsewhere for lower-cost, skilled programmers. Read more.Lesson learned for small businesses looking to outsourceIt seems that stories of outsourcing failures are more common than those of outsourcing successes. This may be because everyone likes a good war story and likes to hear about the pain of others. And it is still more fun to learn what not to do by hearing about what went wrong in someone else's deal. Check out this story of an outsourcing contract that went awry.Spyware sharing and analysis group plannedSecurity vendors that have long shared virus samples and specimens to identify them in a common way now say they want to try and apply similar procedures to spyware, which could run the gamut from malicious keyloggers to controversial adware. Read more.MessageLabs launches hosted e-mail archivingMessageLabs is adding e-mail and instant-message archiving to its suite of hosted security services. The MessageLabs Archiving Service will allow customers to outsource the archiving of their e-mail and IM messages in a manner that complies with regulatory and legal mandates but is also easily accessible by end users. Click here for more.Sprint bolstering network for Super BowlSprint Nextel is bolstering communications networks in Detroit in time for Sunday\u2019s Super Bowl XL, but the added network capacity won\u2019t disappear when the game\u2019s over. Click here for more details.Hot Seat: Big ROI with mobile technologyChris Thomas, chief strategist and director of strategic initiatives at Intel, tells how his company is getting double-digit ROI by using mobile technologies. Watch the\u00a0video.Benevolent rootkits?On IT Borderlands, Ken Fasimpaur wonders why US-CERT wrote "rootkits are not necessarily malicious" and wonders what they were thinking. What do you think?Network World celebrates 20 yearsWho do you think had a bigger impact over the past 20 years, Internet pioneer Vint Cerf or the creator of Ethernet, Bob Metcalfe? What piece of technology can you not live without, even though 20 years ago you in fact lived without it? Help Network World celebrate its 20th anniversary by participating in a quick, 10-question survey about forces that have shaped the industry. Watch for the results in the March 27 issue.Get all of today\u2019s news, updated all day long on the NetFlash news page at NetworkWorld.com.