When a product is better than the companyColumnist Joel Snyder: "Why is CipherTrust unwilling to sell me a box? I don't know; they aren't talking. More frightening than my experience is the possibility that the company might do this to an existing customer. What good is a security product if the vendor refuses to sell you service on it?" Click here for more.BlackBerry, meet China Unicom's RedBerryChina United Telecommunications, the country's second-largest mobile operator, has introduced a push e-mail service with a name that closely echoes Research In Motion's popular BlackBerry service. Click here for more.Microsoft releases critical Internet Explorer patchMicrosoft has released its security software patches for April, addressing an unpatched bug in the Internet Explorer (IE) browser that hackers had been exploiting for several weeks. Click here for more.Red Hat deal is bad news for ObjectWeb, analysts sayRed Hat's planned acquisition of JBoss has raised questions about the future of the Jonas application server, the best-known project to emerge from Europe's ObjectWeb open source software consortium. Click here for more.HP: Enterprises struggling with privacy managementEnterprises are under increasing pressure to safeguard the privacy and security of personal data, but the complexity of the task is making it difficult to meet higher expectations, an HP project manager said Tuesday. Click here for more.TVideo: Searching for a new phone at CTIAIn Part 1 of our coverage from CTIA, Cool Tools' Keith Shaw visits the Nokia booth in search of a replacement for his 3-year-old phone. Plus, find out how to correctly pronounce "Nokia". View the video here.Today on Layer 8, where we wouldn't touch MySpace with a 10-foot-mouse:Computers hijacking state quarter vote; what JBoss' Marc Fleury really thinks of Red Hat; the infamous Star Wars kid settles his lawsuit; and the new technology of slot machines; all this today and more at your home for not-just-networking news.For news updated throughout the day, go to Network World's NetFlash news page.