NetFlash: A closer look at ITIL

Opinion
Aug 4, 20053 mins

* A closer look at ITIL * CA patches critical BrightStor flaw * Cisco.com passwords reset after exposure * ActiveGrid releases LAMP app server * Today on Layer 8

The Information Technology Infrastructure Library is designed to help cut costs and streamline IT operations, and is finding converts seeking to maintain regulatory compliance as well. Initially popular overseas, ITIL is growing in use in the U.S., where four out of 10 organizations will adopt it by 2007, according to Meta Group (now part of Gartner). Former Meta analyst Michele Hudnall, now director of service management at software vendor Managed Objects, recently spoke with Network World Senior Editor Denise Dubie about the realities of ITIL and how corporate IT shops can make the most of their implementations. A closer look at ITIL http://www.networkworld.com/news/2005/080105-itil.html?net&story=080105-itil

The Information Technology Infrastructure Library is designed to help cut costs and streamline IT operations, and is finding converts seeking to maintain regulatory compliance as well. Initially popular overseas, ITIL is growing in use in the U.S., where four out of 10 organizations will adopt it by 2007, according to Meta Group (now part of Gartner). Former Meta analyst Michele Hudnall, now director of service management at software vendor Managed Objects, recently spoke with Network World Senior Editor Denise Dubie about the realities of ITIL and how corporate IT shops can make the most of their implementations.

A closer look at ITIL

http://www.networkworld.com/news/2005/080105-itil.html?net&story=080105-itil

CA patches critical BrightStor flaw

Computer Associates has released software patches that fix a critical vulnerability in the company’s BrightStor ARCserve Backup and Enterprise Backup agents. The vulnerability could allow attackers to take control of a system running the software. It could also be used as the basis of a denial-of-service attack, according to CA.

http://www.networkworld.com/news/2005/080305-ca-patch.html?net&story=080305-ca-patch

Cisco.com passwords reset after exposure

Cisco is resetting passwords for all registered users of its Cisco.com Web site after discovering a vulnerability in its search engine. The passwords are used by Cisco customers, employees and partners who have registered on the Web site to get access to special areas of the site or to receive e-mail alerts, a Cisco spokesman said.

http://www.networkworld.com/news/2005/080305-cisco-password.html?net&story=080305-cisco-password

ActiveGrid releases LAMP app server

Pfizer’s Global Pharmaceutical Group is now piloting an open source environment from start-up ActiveGrid that it hopes will lower costs and improve scalability. The LAMP stack – Linux, Apache, MySQL, Perl, Python and PHP – is becoming an increasingly popular environment in which to architect Web-based applications. In fact, one third of all Web sites are written using PHP, according to a Netcraft survey conducted late last year.

http://www.networkworld.com/news/2005/080305-activegrid-lamp.html?net&story=080305-activegrid-lamp

Today on Layer 8, always patch-free:

Tivo launches banner ads; Microsoft, eBay invest in phone sex outfit; subscribers continue to flee AOL; share your firing story and win a cruise; all this today and more at your home for not-just-networking news.

http://www.networkworld.com/weblogs/layer8/?net&story=layer8