* Why the VoIP State-of-the-Market report will be different this year
Over the past three years, one of the more popular papers at the Webtorials site has been the annual VoIP State-of-the-Market report. Longtime readers of this newsletter will be familiar with this series of papers, since we’ve reported the results extensively here.
In preparing the report for this year’s survey, Steve noticed that there was a need for a rather drastic overhaul of the questionnaire, as the marketplace has changed drastically.
Of course, certain “tracking questions” concerning drivers and inhibitors will be maintained for year-to-year continuity. For instance, we found it to be extremely significant last year that the major inhibitor had shifted from economic concerns to security concerns. However, there also are several issues that were formerly key questions that we believe have basically outlived their relevancy and needed to be replaced with a new set of issues.
For example, even though E-911 continues to be a prime concern, the E-911 questions were dropped this year to shift to more application-oriented questions. Similarly, it’s a better assumption now that there has been some degree of deployment – so the questions have shifted from whether you’re deploying VoIP to how far along you are in your deployment.
In reflecting the changes in the marketplace and, based on our perception, the issues that seem to be of most concern to end users – such as questions concerning total cost of ownership – we’ve added a number of questions concerning Session Initiation Protocol and the issues surrounding SIP, plus an expanded security section.
Of course, we’ll be sharing the results of this survey in this newsletter in the coming months, so this is your chance to share your ideas, experiences and concerns. To participate in the survey, please click here.
Survey participants from the end-user community will receive a special, respondents-only version of the results.
