Many enterprises who have implemented VoIP are now at the “what’s next?” stage. They are thinking: “So, we can now safely and reliably send voice packets over the network and voice is just another application — what else can we do?” This is the message from Steve Bergstrom, Enterprise Voice and UC Architect at Caterpillar, in this quickie video from the Cisco Live! conference. He doesn’t offer any answers, but if you too are wandering on the convergence road, this short video might make you feel less alone.
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