Cisco emerged as the most familiar manufacturer cited by service providers who were questioned about their perceptions of the main VoIP vendors. Cisco, Acme Packets, Alcatel-Lucent and Sonus, were identified as the “top VoIP equipment manufacturers,” by service providers interviewed by Infonetics Research. However Cisco lost to Sonus in scoring the highest rating for technology, product roadmap, security, management, and price-to-performance ratio. The survey was conducted for Infonetics’ Service Provider Plans for VoIP report.
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