Verizon to harassed customers: Unplug your phone

Opinion
Sep 15, 20081 min

Paul McNamara’s house was called nine times in 24 hours by an auto-dialer – one that apparently was desperate to know what Paul and his family thought of Verizon’s customer service (or it was just on the blink). Guess what Paul’s answer is. It turns out that Paul wasn’t the only victim here; 1,400 other customers were affected as well. One Verizoner said the company was advising people to unplug their phones.