Microsoft e-mails reveal ‘capable’ label confusion

Analysis
Feb 13, 20082 mins

The lawsuit against Microsoft alleging that Microsoft willfully mislead consumers with its “Vista capable” labeling continues.

On Friday, the prosecution racked up another big score. E-mails condemning the program from Microsoft executive Mike Nash and former executive Jim Allchin were introduced in court, reported the Seattle Post Intelligencer. One such e-mail read:

“I PERSONALLY got burnt,” wrote Corporate Vice President of Windows Product Management Mike Nash in another e-mail. “Are we seeing this from a lot of customers? … I now have a $2,100 e-mail machine.”

The evidence indicating that even Microsoft employees were confused over the Windows Capable campaign is mounting. The hearing on Friday was held to ask the court if the case could be granted class-action status. The ruling is expected within the next two weeks, the story reports.

Microsoft, if you knew you did wrong, why did you take this on as a fight? In fact, why didn’t you offer burned customers some sort of compensation for your mistake before it got this far? Better still, why did you lie about “Vista capable” PCs in the first place? Whatever profits that might have gotten you will be gone in a flash from this settlement, should this lawsuit continue in the direction it is headed. Not exactly a smart business move.

Go to Microsoft Subnet for more news, blogs, opinion.

Microsoft incantation: Software PLUS Services

Microsoft, Philips retest ‘white spaces’ device

Enterprise deployment guides for Vista SP1

How Hyper-V burned Robert McLaws’s datacenter

A step by step on how to add a role to Server Core

Windows Server 2008 Management and Maintenance tips

Fabulous giveaways from Microsoft Subnet and Cisco Subnet

All Micronet blog posts

Sign up for the bi-weekly Microsoft newsletter. (Click on News/Microsoft News Alert.)