jim_duffy
Managing Editor

Cisco user has a Seinfeld flashback with a Cisco VPN client error message

Analysis
Feb 25, 20083 mins

Not being a Mac user, Cisconet is unaware that Cisco’s VPN software “is/was notorious for its stability issues” on Apple’s OS, as blogger Rob Slifka writes in his AllAboutBalance.com blog. His blog item about a recent Cisco VPN problem reminding him about a Jerry, Kramer exchange in Seinfeld’s “The Maid” episode was posted within days of a post in MacWindows.com of a reader whose Cisco VPN client died after he installed Leopard 10.5.2 update . Slifka was puzzled by a Cisco VPN installation error message (he was installing the client on Vista, not Mac) which told him to uninstall a previous version of the client that wasn’t even installed on his machine.

Slifka sets the scene with this dialog between Jerry and Kramer:

JERRY: What’s around you?

KRAMER: I’m lookin’ at Ray’s Pizza. You know where that is?

JERRY: Is it Famous Ray’s?

KRAMER: No. It’s Original Ray’s.

JERRY: Famous Original Ray’s?

KRAMER: It’s just Original, Jerry!

JERRY: Well, what street are you on?

KRAMER: Hey, I’m on first and first. How can the same street intersect with itself? I must be at the nexus of the universe!

Slifka’s quest to install Cisco VPN client gives him a Seinfeld moment after the installer pops up the error message. He writes:

This is an upgrade from a previous version yet the installer is asking me to uninstall… itself?  I must be at the nexus of the universe!

Consider the following:

Cisco was able to detect this condition.

Cisco wrote the installer for this application.

Cisco wrote the installers for all previous versions of this application.

Perhaps Cisco, with its intimate knowledge of its own software, might be able to handle all of this for me? Isn’t this what computers are great at? Automation?

More from Cisco Subnet:

* Cisco restructures around industry sectors

* How to configure port security on Cisco Catalyst switches

* How many Internet drafts are coming into the IETF?

* Grappling against Cisco TelePresence, HP Halo drops pricing under half a million

* Questions to ask when selecting a network management system

*Duke, Cisco to build biggest draft 802.11n wireless network to date

*20 useful sites for Cisco networking professionals

* Jeff Doyle reporting from NANOG

* Is there a market for mobile applications acceleration?

* Win a Nintendo Wii; win a copy of ‘Router Security Strategies: Securing IP Network Traffic Planes ‘ book

Go to Cisco Subnetfor more Cisco news, blogs, discussion forums, security alerts, book giveaways, and more.

Recent Cisconet blog entries

Network World’s IT Buyer’s Guide: Cisco products

Subscribe to Network World’s Cisco Alert, which includes a weekly digest of all Cisco Subnet items