Last year we signed up for it as part of a post in which we detailed how the syndicated show will poll IM users as part of the game’s Ask the Audience feature. We’ve endured this annoying thing for the past year. We tried blocking the screen name MillionaireIM. We tried warning it. We deleted it from our Buddy List, but MillionaireIM is a zombie that won’t leave us alone and, we think, wants to eat our brains.
After about 15 minutes of swearing at the AIM Web site and a couple phone calls, we did get an answer. Click below to read the whole, exciting saga.
Desperate to get rid of this thing we turned to AOL for help – oh, stop laughing. We had to at least try. All you see on its IM Robots page is this.
Trying the main AIM page is equally fruitless unless you enjoy pages and pages of FAQs, and the ability to report a problem and check off a box acknowledging that you in no way will get any actual help (like so).
Go to the FAQ page and, of course, no support e-mail link there, either, nor info on this bot.
Desperate, we called AOL PR, who were amazingly nice and responsive. They did some digging, and lo and behold, found us a deceptively simple answer:
1. Directly IM the Millionaire bot with a message like “Hi,” so it will answer.
2. It’ll respond with taping info and remind you you’re subscribed (as if you could forget that). IM back the word “cancel” and you’re free. Free!
But will this important info end up anywhere on the AIM page or IM bot page? We’ve sent a question to AOL PR asking such and will let you know what we hear back.
This is the Layer 8 Investigative News team signing off, now back to your regularly scheduled Layer 8.
