Michael Cooney
Senior Editor

Dell: No more rebates

Opinion
Jul 17, 20061 min

In a move to resuscitate its reputation, Dell is doing away with rebates and “simplifying pricing” for SMBs and consumers.

“They told us what they wanted and we’re delivering what they asked for,” said Ro Parra, senior vice president of Dell’s Home and Small Business Group.

Dell is giving away Macs?

The vendor is spending $100 million on improving customer service. If you have to spend $100 million to improve your customer service, do you even have anything to improve upon?

Via USA Today