Debra Littlejohn Schinder, a technology consultant and editor of WXPNews has posted up her top 10 gripes about Microsoft – including one honorable mention. Although she is a MCSE and a MVP, who specializes in supporting Microsoft software, she says there are certainly things about the company and products she doesn’t like. Below are her top 10 gripes, plus the honorary mention. Read her post for the full details of each of her gripes.
1. My first complaint is that the company is just too darn big.
2. Lawyers. Too many of them.
3. It almost always takes three times to get it right.
4. Lately the company seems to be listening too closely to the open sourcerers.
5. The “tough love” approach. It’s is great for rebellious adolescents, but it’s no way to treat your customers.
6. Licensing Hell. This one is probably related to number 2, but the terms of the End User License Agreements (EULAs) are confusing, in some cases too restrictive, and not well publicized.
7. “Best defense is a good offense” philosophy. When it comes to piracy, the proactive approach has gotten out of hand.
8. The name game. This is a minor thing, maybe, but I wish the company would get on the ball when it comes to naming products.
9. What’s a PR department for, anyway? Whatever it is, Microsoft’s doesn’t do a very good job of it.
10. Better together … not so much. Customers (some of them, anyway) understand that if a hardware vendor doesn’t make drivers for a new OS or a third party software vendor’s products don’t work, it’s not Microsoft’s fault. But darn it, we expect Microsoft software to run properly on Microsoft operating systems and play well together.
Honorable mention: If it’s broke, fix it – or at least let us know it’s broken.
What are your top 10 loves/hates about Microsoft? It must be something in the air that has gotten people thinking about what they love/hate about their vendors. PC World recently published its “10 things we love about Apple” and “10 things we hate about Apple” opinion pieces. We want to hear your thoughts about Microsoft …
