Linux

Request Tracker handles big help desk needs

* Request Tracker open source help desk from Best Practical

Novell gets a second chance

* Novell gets a second chance * Novell’s Linux gambit * A challenge to vendors * Buyers should beware

More fun virtually

Why Novell’s SuSE Linux purchase is good news all round

* Novell strengthens the Linux story (as well as its own)

Analysts puzzled over SCO, IBM subpoenas

Palmisano: No more ‘gizmos and guessing’ for IT

Helping end-users, the open source way

* Linux/open source-based help desk software

Novell looks good in Linux

* Novell SuSE Linux buy is a good thing

HP rolls out servers and clusters

* HP introduces a range of server options

Red Hat users balk at Enterprise Linux licensing