Opinion

When choosing a consultant, look at all the angles

* Working with consultants

Try HOT for handling help desk woes

* Hot Open Tickets

One man’s spam battle

* Real estate developer uses ChoiceMail to regain control of e-mail

Product Central

VeriSign correlates hacker, fraud activity

* VeriSign: Organized groups, not teenage opportunists, likely behind 'Net attacks

Web-based groupware from Convea

* Convea offers e-mail, group calendaring, group discussion, instant messaging

Conference topics range from meshed nets to voice

* More wireless fallout from NGN conference

Company reaps savings from unified messaging

* Company implements unified messaging - and gets surprise savings

ISPs look to stem DDoS attacks

* A look at what the large ISPs are doing to thwart DDoS attacks

Why ‘Second Tuesday’ deserves a chance

* Give Microsoft’s ‘Second Tuesday’ patch-management program a break

How ADAM avoids politics

* Microsoft’s ADAM technology sidesteps office politics

New worm uses PayPal scam

Churnabout

FCC order on number portability expected to roil $14 billion market

NetFlash: Tallying the true cost of spam

PeopleSoft extends customer refund offer

IBM fuels Web services push

McNealy: Sun to ship Opteron servers in 2004

Those were the days my friends

* Breaking news from Comdex, CD Expo, Next Generation Networks, Desktop Linux Conference, UBS Warburg Global Communications * Links to upcoming trade shows * Links to free Network World Technology Tours

Whitepapers Download

Readers’ choice: desktop management

* Readers give top picks in desktop management tools

Nice hardware design

Vendor group tests AES interoperability

* Work at hand to test Advanced Encryption Standard interoperability

Ipsum Networks monitors apps and service flows

* Ipsum Networks links app and service flows to performance

2004 salary outlook

* Robert Half Technology’s 2004 Salary Guide

Are the U.S. ILECs in ‘mortal peril?’

* Prominent industry veteran predicts PSTN shakeup

Why spam laws just won’t work with most spammers

* Outlawing spam won’t deter many

Churnabout

* FCC order on number portability expected to roil $14 billion market

Learn all you need to know about storage at Comdex

* Meet Mike at Comdex

Concord’s eHealth

* The Reviewmeister's WAN monitoring tool of choice is Concord's eHealth

Telework, and don’t top off the tank

* Federal program touts simple things you can do to improve air quality