Consumer tools brought into workplaces expose companies to data leaks.
Many companies find initial costs were high, but they decline in subsequent years.
Goodwill Industries helped drive the security overhaul of open source portal software.
Liferay security framework adds greater access control.
Contact center software aimed at streamlining processes for in-house, outsourced and home-based agents.
IBM fleshes SOA strategy with slew of WebSphere software and professional services.
