* Examples of how IM might help make things run more smoothly
* Readers respond to ‘Sun takes aim at Microsoft Exchange’
* Managing attachments effectively is important to messaging system health
* Readers respond to article about using Yahoo for e-mail
* Sun offers alternative to Microsoft Exchange
* Spam may negate usefulness of e-mail
* A reader writes about experiences dodging spam
* Users check work-related e-mail frequently, survey shows
* MX Logic can now let net managers know when a quarantined message is accessed
* Just how much does defending against viruses and spam cost small enterprises?
