* Procomsoft’s Zing service helps route messages
* IM developments in the financial services industry
* Readers weigh in on antispam legislation
* Readers’ wish list of e-mail features
* How antispam laws could potentially go too far
* Spam’s impact different for men and women
* Tenzing’s in-flight messaging services
* What Michael Osterman wants in his messaging system
* Study gives glimpse into how effective spam-blocking tools are
* Microsoft and Kroll Ontrack separately produce tools for Exchange admins
