* The potentially unacceptable length associated with the standards process
* How the outsourced VoIP model works to support network service providers
* The standards process
* Major challenges for IP telephony vendors
* Why we have standards
* BT One Source for Cisco TelePresence
* What does it mean to support a standard? At what point do standards become useful? Is the standards process too lengthy? Too political?
* IMS and NGN Forums continue to evolve the Plugfests in response to emerging IMS technologies and industry advancements
* If we give employees access to more information, are we empowering them to be more productive?
* Mitel's Inter-Tel portfolio enhancements targeted to help SMBs
