* The media-rich world is changing how communications infrastructures are built
* IT pros say security and disaster recovery, and app performance are key
* Government moves slowly on the 'Net neutrality issue
* Mid-band Ethernet makes its debut
* VoIP users on the public 'Net are at the mercy of other traffic on the 'Net
* Mailbag: Metro Ethernet services: Panacea or pain?
* What is the difference between public vs. corporate VoIP quality?
* Cisco makes moves that put Microsoft on the defensive
* News from Global Crossing, Broadsoft and Sylantro
* A look at Cisco's Wide Area Application Services
