IT alignment: The good and the bad

Opinion
Aug 23, 20052 mins

* Survey finds encouraging numbers of IT groups aligned with the business

Today, we will use the results of the recent Webtorials survey we discussed in the last newsletter to identify the degree to which the IT organization is aligned with the company’s business units, as well as the degree to which IT organizations plan and fund IT holistically across all components of the IT function.

Over the last few years, one of the recurring mantras in the IT industry has been the need to align the IT function with the company’s business units. With that in mind, we asked the survey respondents to indicate their agreement with the statement that: “Our company has aligned its IT organization with its business units.” Twenty-one percent of the 149 IT professionals surveyed strongly agreed with that statement.  

That result was very encouraging. However, we also asked the survey respondents to indicate their agreement with the statement that: “Our company has aligned its IT infrastructure organization (networks, servers, security) with the applications organization.” In this case, only 14% of the respondents strongly agreed with that statement. We also asked the survey respondents to indicate their agreement with the statement that: “IT initiatives at our company are planned and funded holistically across all of the IT disciplines.” Only 8% of the respondents strongly agreed with that statement. 

It is disappointing to see the lack of alignment between a company’s infrastructure and applications organizations. It is even more disappointing to see how few companies plan and fund IT holistically. The next WAN newsletter will look at whether or not companies troubleshoot IT holistically.

Jim has a broad background in the IT industry. This includes serving as a software engineer, an engineering manager for high-speed data services for a major network service provider, a product manager for network hardware, a network manager at two Fortune 500 companies, and the principal of a consulting organization. In addition, Jim has created software tools for designing customer networks for a major network service provider and directed and performed market research at a major industry analyst firm. Jim’s current interests include both cloud networking and application and service delivery. Jim has a Ph.D. in Mathematics from Boston University.

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