Some may call it a normal, even boring course of vendor business operations but others find it a pain the rump or worse.\nThat about sums up the reaction to news this week that Oracle will end its Dyn Domain Name System enterprise services by 2020 and try to get customers to move to DNS services provided through Oracle Cloud.\n\nOracle said that since its acquisition of Dyn in 2016 and the ensuing acquisition of Zenedge, its engineering teams have been working to integrate Dyn\u2019s products and services into the Oracle Cloud Infrastructure platform. \u201cEnterprises can now leverage the best-in-class DNS, web application security, and email delivery services within Oracle Cloud Infrastructure and enhance their applications with a comprehensive platform to build, scale, and operate their cloud infrastructure," according to Oracle's FAQ on the move. "As a result, Dyn legacy Enterprise services are targeted to be retired on May 31, 2020 with the exception of Internet Intelligence.\u201d\nBut is the DNS in Oracle\u2019s Cloud support really best in class? In the next breath the company states the Oracle Cloud Infrastructure DNS service will not support Dynamic DNS (Remote Access is not impacted) DNSSEC, Webhop\u202f(HTTP redirect), nor Zone transfer to external nameservers.\nNot supporting DNSSEC for example seems a bit short-sighted.\u00a0 In February the Internet Corporation for Assigned Names and Numbers called for widespread community effort to install stronger DNS security technology.\u00a0\nSpecifically ICANN called for full deployment of the Domain Name System Security Extensions (DNSSEC) across all unsecured domain names. DNS, often called the internet\u2019s phonebook, is part of the global internet infrastructure that translates between common language domain names and IP addresses that computers need to access websites or send emails.\u00a0 DNSSEC adds a layer of security on top of DNS.\nFull deployment of DNSSEC ensures end users are connecting to the actual web site or other service corresponding to a particular domain name, ICANN said.\u00a0 \u00a0\u201cAlthough this will not solve all the security problems of the Internet, it does protect a critical piece of it \u2013 the directory lookup \u2013 complementing other technologies such as SSL (https:) that protect the "conversation\u201d and provide a platform for yet-to-be-developed security improvements,\u201d ICANN said.\nReactions from Dyn customers on sites such as Reddit and Hacker News\/ YCombinator were none too pleased about the change:\nThis isn't surprising, but still upsetting.\nFirst as noted, no Dynamic DNS or DNSSEC?? REALLY?? Come on.\nSecond as also noted, the migration is manually! You have to download a zone record and upload it, and that's after manually creating your account.\nI'll be switching to Cloudflare. Been considering it for a while, but now it makes sense.\nAnother commenter wrote:\nNo dynamic DNS? This is literally the name of the company they bought.\nAnd the migration is just a sign up for a new service after exporting my zone config? They really don't care about losing customers it would seem. Easy enough, my router supports domains.google.com for ddns and my domain registration is already there, it's time for DNS to follow it.\nYet another:\nAs a lesson to anyone else hoping to do a shutdown with a migration to a different service with your company. If you are going to treat me the same as any new subscriber, where I have to re-signup, re-add my payment method, export my settings and then import them again, you're asking me to buy all over again. If you ask me to buy, then I get will reevaluate the relationship, and if it's just as easy to migrate to another supplier I will move. Migrating internally should have been "push this button to accept the new terms and pricing, you don't even need to talk with your registrar. \u201cI\u2019ve been a Dyn customer for over a decade, and now I'm moving because it's just as easy to move as it is to stay, and I do not want to have to type in "oracle.com" to manage my service.\nThe move could no doubt be a boon for other DNS providers such as Clouflare, Rackspace, Verisign and NS1.\n\u201cThe DNS industry has experienced similar consolidation with Oracle\u2019s acquisition of Dyn and Neustar\u2019s acquisition of UltraDNS and Verisign\u2019s DNS contracts. So often, the shiny, acquired tech is relegated to a loss leader, used as a wedge in the door to sell legacy products.\u00a0 Or worse, the product is abandoned,\u201d wrote NS1\u2019s chief operation officer Brian Zeman in a blog about the Oracle change.\n\u201cInnovation in acquired technologies slows and may even disappear. Support experts are replaced by generalists. That increases tremendous risk for the installed base whose businesses depend on those services.\u00a0Consolidation is especially problematic with DNS because it is the first stop for all application traffic, which makes it a key point of leverage in modern application development and delivery.\u201d\u00a0\nWhile morphing Dyn into Oracle\u2019s cloud may be a business\/technical decision, it also seems to mean a loss of a number of jobs. In Manchester, NH where Dyn is located, the New Hampshire Union Leader has been detailing the layoffs and possible sale of the company\u2019s office space.\nAccording to the Union Leader: \u201cDozens of employees at Oracle + Dyn learned Tuesday they were being laid off in at least the third wave of job cuts since March. The company is eliminating its entire sales and marketing department, according to several workers.\u00a0 As of a year ago, Oracle + Dyn employed about 400 workers in Manchester, but cut a reported 30 workers in March and another batch in mid-June before Tuesday\u2019s round of layoffs.\u201d\nOracle has not acknowledged the layoffs but numerous reports in the past few weeks say the company has been restructuring around the globe.