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* Remote-control network to join unlicensed frequencies
* How Voice XML and speech recognition are transforming call centers
* Users test usability of Linux vs. Windows PCs
* Reader chimes in on Dave's house analogy
* Flying the flag of your identity
* Sanity clauses for contracts * DefCon: All in good fun * Protecting the public from innovation * Soannoying
* NaviSite offers spam filtering as a service
* Patches from Conectiva, SCO * Beware Word macro virus * Worm outbreaks saturate networks, and other interesting reading
* All about HP Business PC Lifecycle Solutions
* NetQoS products use Cisco’s NetFlow for management
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